Refund policy

Return Policy

We offer a 60-day return policy. You have 60 days from the date you receive your order to request a return.

Eligibility for Returns

All returns eligible unless damaged.

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How to Initiate a Return

To start a return, please contact us at boe-idabusiness@gmail.com with your order number and reason for return.

If your return is accepted, we will provide instructions on how and where to send your item.

Please note:

• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• Items sent back without prior approval may not be accepted

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Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within a reasonable timeframe. Please note that it may take additional time for your bank or payment provider to process the refund.

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Exchanges

If you wish to exchange an item, please contact us at boe-idabusiness@gmail.com. Exchanges are subject to product availability.

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Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.

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Contact

For any questions regarding returns, please contact us at:
boe-idabusiness@gmail.com